BK Boldridge, Inc provides change management and specialized mortgage expertise for the development of frameworks and control structures including policies and risk management structures.
B K Boldridge Inc utilizes a network of seasoned senior-level mortgage industry leaders representing multiple disciplines. Our diverse background enables us to tailor our services based on client need. Our capacity and expertise includes all regional markets in the US.
Karin Hill, Director of Operations Karin Hill
is a highly accomplished and versatile senior leader with 30+ years of
experience across a wide range of mortgage lending functions including
origination, credit policy and risk management, compliance, product
development, policy and procedure development, operations, and capital markets.
In addition she has considerable hands-on experience in managing, modifying and
liquidating troubled asset portfolios during prior economic downturns as well
as during challenging times the S&L industry. Hill has outstanding strategic
leadership, team building, cross functional program and project management
leadership and execution skills. She has led complex, cross functional teams
responsible for developing and implementing organizational growth strategies
through organic expansion and acquisitions; start up operations for mid to
large regional institutions and large nationwide lenders. She has held several
key positions at Washington Mutual Bank and American Savings over the past 18
years and was responsible for integrating product, credit policy and pricing
functions for several major WaMu acquisitions. She served as the business lead
for complex system conversions and transitions and was the Senior Strategist and
Program Manager for development and implementation of Affordable and Emerging
Market strategies. She managed the implementation of for the expansion of origination
distribution channels. Hill was responsible for the expansion of consumer equity
loan products to Home Loans origination channels and transition of end-to-end
system support for Equity Lending (origination, automated credit decisioning,
pricing and servicing systems). Karin holds a BA from St.OlafCollege and an MA
degree from NorthwesternUniversity.
Susan Borg, Consultant
Susan
Borg has over 20 years of experience in the mortgage lending industry.She has expertise in process analysis, change
management, and organizational development and design experience with
consistent commitment and innovation. She has experience in designing, leading and managing tactical details for strategic planning sessions, management meetings, and leadership conferences for smaller and larger groups up to 500 participants. Susan has worked with leading financial
institutions including Bank of America, Wells Fargo Bank, Washington Mutual,
and Fannie Mae. She is a Professional Certified Coach (PCC), holds a Certificate
in Organizational Development and Transformation, and received a B.A. from HoodCollege. She has additional
professional training in Six Sigma, learning systems, team-building, group
facilitation, and group process.
Donna Turpin, Consultant Donna Turpin has held
leadership positions in the mortgage lending industry since 1982 in operations,
sales, business development, technology, and marketing. Working with
Countrywide/KB Home Loans she was responsible for volume, productivity, quality
and profitability for builder loan consultants and served as the key liaison to
KB Builder. As an SVP for Countrywide Home Loans, Turpin managed northwest
mortgage loan operations accountable for compliance, product, work flow,
training and quality. She held an FVP position at Washington Mutual Bank as
Business Systems Manager where she was responsible for strategic planning,
business requirements and system development for the implementation of a new
origination system.She hired and
directed a team of over 250 business, testing, training, technical analysts,
and consultants to implement entire vision of origination process.She was a VP managing sales system support
for both Washington Mutual and American Savings Bank.She attended the University
of Northern Colorado.
Kim Yezbak, Consultant
Kim Yezbak is an executive-level mortgage lending
professional with more than 26 years of experience and has managed top
performing sales and operations teams leading in volume, productivity, quality
and profitability.As an SVP, Wholesale National Production Operations Channel
Manager, Yezbak was accountable for management of the Wholesale Fulfillment
Centers throughout the nation. Her responsibilities included development of a
standard operating model, customer service, process development, quality
management, and SOX compliance. She also held several other key positions
at Washington Mutual. She served as a VP and Retail Home Loan Center Manager
where she was responsible for managing loan
consultants, developing sales strategies and marketing plans to increase
production and market share that originated up to $650 million annually in
residential home loans. She most recently worked with Countrywide Home Loans
as the Wholesale Market Sales Manager responsible for productivity,
profitability and quality. Throughout
her career, Yezbak has provided leadership for major initiatives including
acquisitions and integrations, technology design and development, and strategic
planning. She holds a BA from Western Illinois University.